Page 56 - Special Issue QTM 2021

P. 56

Giuseppe Vincelli

(General Manager - InterContinental Carlton Cannes):

“ Knowledge, know-how, capacity & vision
are 4 important pillars for success ”

Over 28 years in the hospitality industry and with a strong international opera-
tions and sales & marketing experience in Europe, Africa, North and South
America, Japan and Middle East, Giuseppe Vincelli, General Manager of Carlton
Cannes, brings extensive experience as a seasoned operator and has developed a glob-
al network of luxury industry contacts, including connections in the media communi-
ty. A natural-born leader, Vincelli has energy to spare. His perfect knowledge of hotel
operations, combined with his strong knowledge of all sales & marketing principles,
serves to engender both the response and adhesion of all staff as well as the most
demanding customers and investors. His strength lies in his ability to manage and
liaise with people from all walks in life and his ability to create genuine motivation
and unity in attaining the targets set. This stems from the constant pursuit of excel-
lence and the desire to achieve and even exceed the objectives set. His outstanding
relationship qualities and skills give him the scope to note and resolve any trade prob-
lems. His natural approach in developing people and ability in enabling the potential
of his team has definitely helped him in driving excellent results. Al Bayan Magazine
met Mr. Vincelli and following is the interview conducted.

* Can you give us an idea about your hotel? rience is not only what you leave as a hotel but the heritage we bring back
- Since 1913, in the heart of the Bay of Cannes on the prestigious from one hundred years and more and the building was built to be a hotel.
Boulevard de la Croisette, the Carlton Cannes has demonstrated its It is not just a building that has been transformed into a hotel. Everything
savoir-faire in a tradition of matchless hospitality still carried on today by is done in a way that help us provide a great service. Currently we have
the men and women who are its inheritors. In the Mediterranean sunshine, 342 rooms and at the reopening we will have 370 because we will be
at 58 Boulevard de la Croisette, the iconic Carlton Cannes continues its adding suites that will range between 90 and 1000 square meters. We will
transformation and prepares its rebirth. Reopening planned for 2023. create the most incredible suites of the Cote d’Azur.
Legendary, historic, associated with romance, celebrities and glamour, the
Carlton Cannes has traversed the ages and earned its status as a unique * What is the purpose behind your participation at Qatar Travel
and authentic haven that values its memory and its soul. Carlton Cannes Mart?
is a listed monument by the art authority. - QTM is at its first edition, we need to praise people that organized it
because whenever you do something at the beginning, you need to
* What makes Carlton Cannes special and unique? believe in it but we need to look at the future. The first edition was to
- Although there are a lot of other hotels in the region, yet we are locat- mark the difference between today and tomorrow. QTM is still a baby
ed in the center of the Croisette which is one of the most emblematic and needs our support to cultivate and develop and there is strong
promenade of the south of France. Carlton Cannes is the most pho- demand by Qatar for sublime destinations, which is in constant evolu-
tographed hotel in the world, and one of the most evocative symbol of tion and to which we know how to respond especially that Katara
the French Riviera with its mythical facade classified as a Historic Hospitality has invested all over the world and our hotels are located
Monument. What make this hotel unique is history,
culture heritage and people. We do believe that from Singapore to Europe all the way to the US so the
people are the most important thing, our business has to be seen from both components
long standing employees they can the incoming and the outgoing. Moreover,
accompany every customer into our participation is part of our DNA, as
the best experience but they when we supported, for example,
also respect the privacy. We the launch of the Cannes Film
do focus a lot on service and Festival in 1946 by offering to
today luxury is not only host the only 8 first journal-
marble or precious items, it ists at the Carlton Cannes.
is the way you treat every- On top of this QTM is very
one differently but at the well organized, there is
same time putting atten- knowledge, know-how,
tion to the taste that makes capacity and vision, and
sense for them. Their stay when you have these four
has to be meaningful so we elements you will definitely
make sure that this is a memo- succeed. QTM offers us a
ry they take it with them and great opportunity to be able to
dream of coming back to us. We try maintain the link with a market
to do it from every single step before that loves our destination “Carlton
their arrival, during their stay and after they Cannes” and share with them the
leave. There is a strong engagement and the expe- progress of the metamorphosis, which is a

unique moment.

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