Page 43 - Special Issue QTM 2021

Markus Tscherner

(Director of Luxury Sales - The Plaza New York):

“ We have a strong presence in the region because of Qatar ”

Markus Tscherner, is an industry leading Director of
Luxury Sales in the luxury hospitality industry specifi-
cally in The Plaza New York. With well over 20 years of
domestic and international experience, Tscherner is strong
believer in building relationships with customers and part-
ners. According to him, relationships are the key to success,
professionally and personally. Markus attends national and
international conferences and in-person client visits, to keep
us with latest luxury travel trends and tools. Al Bayan
Magazine met Tscherner on the sidelines of the Qatar Travel
Mart and conducted the following interview.

* Can you give us an idea about The Plaza Hotel? facilities including Guerlain Spa, The Plaza Hotel Fitness Center

- Since its debut on October 1, 1907, The Plaza Hotel has remained and Warren-Tricomi Salon. The opulent Grand Ballroom and

a New York icon hosting world leaders, dignitaries, captains of Terrace Room have been meticulously restored to their original

industry, Broadway legends, and Hollywood royalty. As an estab- grandeur continuing to host many of New York City’s most memo-

lished staple for lavish society affairs and blockbuster films, The rable moments, which are at the heart of The Plaza’s legacy.

Plaza has welcomed guests from ¯¯¯ * How did you surpass the Covid-19
around the world to enjoy its magic at pandemic?
the castle on Central Park South for - The hotel closed on April First until
more than 100 years. Ideally situated
on Fifth Avenue, The Plaza’s presti- QTM is something to grow May this year and then we did the
gious address continues to define ele- reopening in a slow phase so only few
gance with unmatched service and an
ever-evolving modern sensibility. From in the future rooms were opened in the summer and
feast to fete, The Plaza’s extraordinary we collaterally added rooms over the
portfolio of refined experiences is
enjoyed by all who pass through the ¯¯¯ time. The hotel is a full capacity now so
we operate all guest rooms now. The

United States opened the borders for

international travel on November 8, before that the majority of the

iconic revolving door. Revel in the magic of Afternoon Tea in business and still a lot of it is domestic. Obviously the United

The Palm Court, savor the sites in the elegant States is a big market but we have a large reputation

Champagne Bar, transport in time through the from this part of the world which is the Middle East.

magic of The Rose Club, and embark on a culi-

nary journey throughout The Plaza Food Hall. * What is the importance of being under the

Offering 282 distinctive guestrooms including umbrella of Katara Hospitality?
102 luxurious suites, The Plaza continues to - We have a strong presence in this region
strike the balance between its storied past because Katara is very well known so it
and limitless future with the launch of the
Legacy Suite collection. Classic crown attracts a lot of customers who are loyal to
molding is juxtaposed against contempo- Katara Hotels to come also to our hotel. That
is definitely one of the quick benefits here.

rary works of art and lavish fabrics, adding * How do you evaluate the QTM in its
vibrant textural elements to The Plaza’s first edition?
guestrooms complete with dramatic light- - It is great that they decided to have their
ing and beautifully finished woodwork to own show similar to other travel shows
amplify the impeccable motif. Unrivaled lux- around the region and the world, especially
ury and comfort are complemented by atten- that it is an important market. QTM is some-
tive and discreet service throughout all areas of thing to grow in the future, it has to be regular so
the hotel. In addition to the vast culinary offerings, that people get used to it and know that the show

and luxurious guestrooms, The Plaza offers world- is every year and can build up on it and really devel-

class Shops at The Plaza, as well as health & wellness op it into a greater show.

43 AL BAYAN ECONOMIC MAG - ISSUE 603 - FEBRUARY 2022