Bank Muscat wins Insights Middle East Call Centre Award
In recognition of its customer-centric vision, Bank Muscat, the leading financial services provider in the Sultanate, has been announced as the regional winner for the Best Call Centre (Banking) at the prestigious Middle East Call Centre/CX Awards 2022, which was recently held in Dubai. Instituted b
Royal Oman Police and Bank Muscat strengthen anti-fraud partnership
Cases of electronic fraud have been increasing around the world over the past few years and often cause tremendous financial and psychological harm to both individuals and businesses alike. As digital payments get more and more popular, criminals from across the globe have increased their efforts to
Bank Muscat and IKEA join hands on Easy Payment Plan
In line with its customer-centric vision, Bank Muscat, the leading financial services provider in the Sultanate of Oman, has joined hands with global home furnishing brand IKEA to facilitate affordable home furnishing options for customers in Oman through the bank’s Easy Payment Plan (EPP). The EP
Bank Muscat’s Contact Centre enhances Customer Experience
In line with its customer-centric vision of “Serving you better, every day”, Bank Muscat offers a large range of services through its Contact Centre, which is an important channel of communication for customers to get in touch with the bank whenever the need arises. As part of its customer-centr
تتويج بنك مسقط بجائزة التميز في تقديم الخدمات لزبائن الأعمال المصرفية الخاصة
تقديرًا لدوره الرائد في تقديم الخدمات المصرفية الخاصة ورؤيته المرتكزة على الزبائن، توجّ بنك مسقط بجائزة أفضل بنك بالسلطنة في الأعمال المصرفية الخاصة من مؤسسة (The Bank